Application Support Analyst

Company: VirtualVocations
Location: Oklahoma City
Posted on: February 4, 2025

Job Description:

A company is looking for an Application Support Analyst to provide technical assistance to app users.

Key Responsibilities:

Assist users via chat to solve technical problems with predefined steps
Triage incomplete tickets and perform troubleshooting for technical issues
Execute sub-tasks of projects within the Practice Success workstream under supervision

Required Qualifications:

Minimum of one year's experience in troubleshooting application issues in healthcare settings
Basic competency in HL7 SIU and/or ADT, HIPAA X12 837, and CCDA
Ability to navigate AWS S3 folders
Associate Degree
Demonstrate characteristics of a team player and ability to accept constructive feedback

Keywords: VirtualVocations, Edmond , Application Support Analyst, Professions , Oklahoma City, Oklahoma

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