Call Center
Location: Oklahoma City
Posted on: October 26, 2024
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Job Description:
Will take on average 40 inbound calls a day, must be able to
speak intelligently about a customer?s issue with them, as well as
be able to explain the issue to a next level engineer. Very little
troubleshooting involved with transfer a majority of calls received
to a second level engineer. Will handle some calls that are within
scope of the position, for example dispatching hard drives, perc
battery?s EXC. Excellent starting position. Selected candidates
will interact with every department within Enterprise Technical
Support. Selected candidates must be detail oriented and able to
document every call they take using various tools provided by the
client.
Keywords: , Edmond , Call Center, Administration, Clerical , Oklahoma City, Oklahoma
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